Reference

What You Agree To When You Use adugaming

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the platform. Access and eligibility depend on local law and are available only where local regulations permit.

Account EligibilityDANA, OVO, GoPay TransactionsAccount Security RulesJurisdiction-Dependent AccessPolicy Updates
adugaming What You Agree To When You Use adugaming
ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

Data Handling

We collect only the account data needed to verify your identity and process wallet transactions. Your DANA, OVO, or GoPay details are never stored beyond what the transaction requires.

Cookie Use

Cookies keep your session active across devices so you can switch from mobile to browser without losing your place. You can manage cookie preferences from your account settings at any time.

Account Security

Each login is protected by OTP verification sent to your registered contact. If you suspect unauthorised access, lock your account immediately from the security tab and contact support.

Data Retention and Changes

We retain account records for as long as your account is active and as required by applicable regulations. To request a correction or deletion of your data, contact us via live chat or email.

TERMS SUPPORT

Reach Us About These Terms

Live Chat Open the chat widget from your account dashboard to ask about any clause in these terms. Our support team handles policy questions around the clock.
Email Support Send a detailed query to our support address from your registered email. We respond to terms-related questions within one business day.
Account Help Centre Log in and visit the Help section to find answers on account rules, wallet verification steps, and how policy changes affect your DANA, OVO, or GoPay transactions.

Common Questions About These Terms

Yes. Every transaction you make through DANA, OVO, or GoPay is covered by these terms. The same rules on eligibility, verification, and dispute handling apply regardless of which wallet you use.

We will notify you via your registered contact before any change takes effect. If you continue using the platform after that notice, you are accepting the updated terms.

Access depends on local law and is available only where regulations permit. These terms do not override local restrictions. Check whether access is lawful in your specific region before using the platform.

Contact us through live chat or email from your registered address. State the specific data you want corrected or removed, and our team will process the request in line with applicable data rules.

You have the right to ask for the reason in writing. Reach out via live chat or email and we will explain the basis for the suspension and the steps available to you.

These terms cover all sections of the platform, including the sportsbook and casino lobby. Specific product rules may appear within each section, but this document is the overarching agreement for your account.